Refund Policy

Eligibility

Refunds may be granted for eligible purchases where services have not yet been delivered or accessed. Customers must provide valid proof of purchase and demonstrate that the request complies with this policy.

Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase unless otherwise specified in a service agreement. Requests received after this period may not be considered.

Process

To request a refund, please contact our support team with:

• Your full name and contact details
• Order or transaction reference number
• A clear explanation of your request

Refunds, if approved, will be processed using the original payment method within 7–10 business days.

Conditions

Refund eligibility may be subject to verification. SOLVARION reserves the right to deny requests that show evidence of misuse, abuse of policy, repeated refund claims, or violation of our Terms of Service.

Exceptions

The following are generally non-refundable:

• Completed or fully delivered services
• Digital products already accessed or downloaded
• Custom or personalized services once initiated
• Fees related to third-party processing or banking charges

Contact Information

For any questions regarding this Refund Policy or to submit a request, please contact:

SOLVARION
Email: [email protected]
Website: https://solvarion.quest